Password assistance

If you have forgotten your password simply enter your Frequent Traveller account number and answer the security questions.
We will then send your password to the email address registered on your Frequent Traveller account.

This facility is only available for Frequent Traveller who have provided an email address when opening an account.

Enter your Eurotunnel Frequent Traveller account number Example: FQ0000008
1/ What is your surname?
2/ What is the currency of your account?
If you experience any difficulties please contact